Our tent armada spans from cozy 2-person dome sanctuaries to sprawling 12-person family fortresses. We stock:

• Lightweight backpacking tents for solo adventurers
• Family-sized cabin tents with room to breathe
• 4-season mountaineering shelters for extreme conditions
• Glamping-style canvas tents for luxury seekers
• Pop-up instant tents for convenience champions

Each tent comes battle-tested and wilderness-approved, ready to be your home away from civilization.

The early bird catches the perfect shelter! We recommend booking 2-4 weeks ahead for regular seasons, but during peak camping months (May-September), wise wanderers secure their tents 6-8 weeks in advance.

Last-minute adventurers aren't forgotten – we often have availability for spontaneous escapes, though your tent selection might be more limited. Call us for real-time availability magic!

Your rental comes loaded with everything needed for shelter success:

• The tent itself (obviously!) with all poles and stakes
• Waterproof rainfly for weather protection
• Ground tarp to keep moisture at bay
• Setup instructions (with our famous "no PhD required" guarantee)
• Emergency repair kit for minor fixes

Optional add-ons include sleeping bags, camping chairs, and lanterns to complete your outdoor palace.

We've streamlined the process to get you outdoors faster! Pickup hours are 8 AM - 6 PM daily, with returns accepted until 7 PM to accommodate those "just one more sunset" moments.

For distant adventurers, we offer delivery service within 50 miles for an additional fee. Your tent arrives clean, inspected, and ready for immediate deployment at your chosen wilderness destination.

Return your tent in the same condition you received it – we understand a little dirt comes with the territory, but please shake out the major debris and let it air dry if possible.

Adventures happen, and sometimes gear takes a beating! Minor wear and tear from normal camping use is expected and covered – we're talking small scuffs, dirt, or the occasional pine needle puncture.

For significant damage (large tears, broken poles, missing components), our damage assessment team evaluates each situation fairly. Most repairs cost between $25-75, far less than replacing the entire tent.

We recommend our optional damage protection plan ($15-25 depending on tent size) for peace of mind during your wilderness wanderings.

Absolutely! When the wilderness calls for an extended stay, we answer. Contact us at least 24 hours before your scheduled return to extend your rental, subject to availability.

Extension rates match our standard daily pricing, and we can often accommodate last-minute requests if our tent inventory allows. We understand that sometimes one more night under the stars becomes absolutely essential for your soul's wellbeing.

Every rental includes our foolproof setup guide with color-coded instructions and QR codes linking to video tutorials. Most of our tents can be erected in under 15 minutes, even by camping newcomers.

For first-time campers or complex tent models, we offer a complimentary 10-minute setup demonstration at pickup. Our staff can also recommend the best tent orientation for your specific campsite conditions.

Emergency setup support is available via phone during business hours – we've talked many campers through tent assembly from afar!

Life happens, weather changes, and plans evolve. Our flexible cancellation policy reflects this reality:

• 7+ days before pickup: Full refund, no questions asked
• 3-6 days before: 75% refund or full credit toward future rental
• 1-2 days before: 50% refund or full credit
• Day of rental: No refund, but full credit for future adventures

Severe weather cancellations receive special consideration – Mother Nature shouldn't penalize your wallet!

Our tent fleet is categorized by weather resilience levels. Three-season tents handle spring through fall conditions beautifully, while our four-season models laugh in the face of snow, wind, and winter's worst tantrums.

Each tent listing includes detailed weather ratings, and our staff provides honest recommendations based on your planned camping dates and location. We'd rather suggest a slightly heavier tent than have you huddled in inadequate shelter during a storm!

All tents feature waterproof ratings of at least 2000mm, with premium models reaching 5000mm+ for serious weather protection.

Group adventures deserve group savings! We offer progressive discounts starting with 3+ tent rentals:

• 3-5 tents: 10% group discount
• 6-10 tents: 15% group discount
• 11+ tents: 20% group discount plus free delivery within 25 miles

Scout groups, family reunions, and corporate retreats receive additional consideration. Contact us directly to discuss custom packages for large gatherings – we love facilitating memorable group camping experiences!

We accept all major credit cards, debit cards, PayPal, and cash payments. A valid credit card is required for the security deposit, regardless of your payment method for the rental fee.

Security deposits range from $100-300 depending on tent value and are fully refunded within 3-5 business days after undamaged return. We also accept Venmo and Zelle for tech-savvy campers who prefer mobile payments.

Absolutely! We're your one-stop camping outfitter. Popular add-ons include:

• Sleeping bags and pillows for ultimate comfort
• Camping chairs and tables for outdoor dining
• Lanterns and headlamps for after-dark adventures
• Portable camping stoves and cookware
• Coolers and water containers
• Tarps and canopies for extra coverage

Bundle discounts apply when renting multiple items together – it's cheaper and more convenient than piecing together gear from multiple sources!